Got it — here's the updated policy reflecting that the customer ships the product back to you (no pickup arranged by you):

Return & Exchange Policy

At Samhya, we take great care in crafting each piece, and we want you to love what you receive. Please read our exchange policy carefully before placing your order.

No Returns We do not accept returns or offer refunds on any orders. All sales are final.

Size Exchange Only We understand sizing can sometimes be tricky for little ones, so we do offer a one-time size exchange on eligible orders, subject to the conditions below.

Exchange Conditions

• Exchange requests must be raised within 3 days of delivery. Requests made after this window will not be accepted.

• Only one exchange per order is permitted.

• The item must be unused, unworn, unwashed, and in its original condition, with all original tags and packaging intact.

• Exchanges are only applicable for a different size of the same product — we do not offer exchanges for a different design, color, or style.

• Exchange is subject to availability of the requested size. If the size is out of stock, we will inform you of alternative options.

Exchange Shipping Charges A flat fee of ₹120 applies to all size exchange requests, to cover the cost of shipping the new size back to you. This amount must be paid before the exchange is processed.

How to Request an Exchange

1. Contact us at [support email/phone number] within 3 days of delivery, along with your order number and the size you'd like to exchange for.

2. Once approved, you will need to ship the original item back to us at your own cost, to the address we provide.

3. After we receive and inspect the item, we'll process the ₹120 exchange shipping fee payment and dispatch your new size.

Items Not Eligible for Exchange

• Items marked as Final Sale or purchased during a clearance/discount sale

• Used, washed, or damaged items

• Items without original tags or packaging

• Requests made after 3 days of delivery

For any questions about your order or an exchange request, please reach out to us at [samhyaedit@gmail.com/8779433819] — we're happy to help make it right.

At Samhya, we want your little one's new favorites to reach you as quickly and safely as possible. Please read our shipping policy below for details.

Order Processing Time All orders are processed within [1–3] business days of order confirmation. If we experience a high volume of orders, processing times may be slightly delayed — we'll notify you if there's a significant delay.

Shipping Time Once your order is shipped, delivery typically takes [3–7] business days, depending on your location.

Shipping Charges

• Free shipping on orders above ₹900

• A flat shipping fee of ₹100 applies to orders below this amount.

• 
  

Order Tracking Once your order is shipped, you will receive a confirmation email/SMS with your tracking number and courier details, so you can track your package every step of the way.

Shipping Partners We ship via trusted courier partners including [Delhivery / Bluedart / DTDC / INDIAPOST etc.] to ensure safe and timely delivery.

Delayed or Lost Shipments While we do our best to ensure timely delivery, delays may occasionally occur due to courier or logistical issues beyond our control. If your order hasn't arrived within the estimated timeframe, please reach out to us at [samhyaedit@gmail.com/8779433819], and we'll help track it down.

Incorrect Address Please ensure your shipping address is complete and accurate at checkout. Samhya is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

Order Changes If you need to update your shipping address after placing an order, please contact us at [samhyaedit@gmail.com] within [24 hours] of placing the order. We cannot guarantee changes once the order has been processed.

For any shipping-related questions, feel free to reach out to us at [samhyaedit@gmail.com/8779433819] — we're happy to help!